Exchange, Refund and Shipping Policy
Return, Refund, and Shipping Policy
At Trendz T-Shirt Store, we prioritize customer satisfaction. This policy outlines the terms for returns, refunds, and shipping to ensure a seamless shopping experience.
Exchange Policy
We at TrendzShirt are committed to ensuring a seamless shopping experience for our customers. If you are not completely satisfied with your purchase, you may request an exchange within 3 days of receiving your order.
Eligibility for Exchange
- Items must be in their original condition, unworn, unwashed, and with all original tags attached.
- Exchanges are applicable only for:
- Size issues.
- Defective or damaged products.
- Exchange requests must be initiated within 3 days of delivery.
How to Initiate an Exchange
- Contact our support team via:
- Email: support@trendzshirt.store
- WhatsApp: +918910715576
- Provide your order details and the reason for the exchange.
- Once approved, we will arrange for a pick-up of the product or provide instructions for return shipping.
- Items should be returned within 3 to 5 working days from the date of approval
Refund Policy
At TrendzShirt, we prioritize customer satisfaction and aim to provide a hassle-free shopping experience. Please note our refund policy below:
No Refunds After Delivery
- Once the order has been delivered, we do not offer any refunds.
- If any refund is approved under any certain circumstances it will get credited within 5 to 10 working days to your original payment method
Exchange Option
- If you are not satisfied with the size or wish to exchange your product, we are happy to offer an exchange for:
- A different size of the same product.
- A different product of equal value.
How to Request an Exchange
- Contact us within 3 days of delivery via:
- Email: support@trendzshirt.store
- WhatsApp: +918910715576
- Ensure the product is:
- In its original condition.
- Unused, unwashed, and with tags intact.
Shipping Policy
Order Processing: Orders will be shipped within 7 days of confirmation.
Delivery Timeline: Delivery will take a maximum of 7 days after shipping.
Faster Shipping with Prepaid Orders:
- For quicker delivery, choose a prepaid payment method during checkout.
- Prepaid orders are prioritized and shipped through premium courier services like:
- Blue Dart
- DTDC
- Delhivery
Shipping Charges:
- Any applicable shipping charges will be displayed during checkout.
- Free shipping may be available during special promotions.
Delays and Issues
Occasionally, external factors such as weather or courier delays may affect delivery times. If this occurs, we will keep you updated and work to resolve the issue.
Additional Information
- In case of delays due to unforeseen circumstances like weather or courier issues, we will notify you promptly.
- Contact us for any queries or assistance:
- Email: support@trendzshirt.store
- WhatsApp: +918910715576
Thank you for shopping at Trendz T-Shirt Store. Your trust is important to us!